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About ForgeMyPC
ForgeMyPC is built by passionate hardware enthusiasts who believe that every PC should be personal.
We design, test, and deliver high-performance components and custom builds worldwide — so you can create your dream machine without compromise.
Frequently asked questions
Do you ship internationally?
Yes, we offer worldwide shipping from our Hong Kong warehouse.
Shipping fees are calculated automatically at checkout based on your country and package weight.
How long does delivery take?
Usually, we process and ship orders within 2–5 business days after payment is confirmed.
Delivery time varies depending on your destination country or region:
🇺🇸 United States / Canada: 7–12 business days
🇪🇺 Europe (Germany, France, etc.): 8–14 business days
🇸🇬 Southeast Asia (Singapore, Malaysia, etc.): 5–10 business days
🌍 Middle East / Africa: 10–20 business days
🌏 Other regions: estimated 10–25 business days
Tracking details will be sent to your email once your order is shipped.
Are all products genuine and new?
Yes, all items are 100% genuine, sealed, and tested before shipment.
We cooperate only with verified manufacturers and distributors.
Can I customize or request a specific PC build?
Absolutely! You can contact us with your desired specifications, and our team will design a compatible build for you.
What payment methods are supported?
We support major credit cards (Visa, MasterCard, AMEX), Shop Pay, Google Pay, and Apple Pay.
Can I return or refund a product?
Yes, returns are accepted within 30 days after receiving the product, as long as the item is unused, in its original packaging, and meets the following conditions:
The product must be used for normal consumer or personal purposes only.
Products used for mining, industrial, or commercial applications are not eligible for return, exchange, or warranty services.
Any tampering, modification, or signs of misuse will void the warranty.
Please contact our support team before returning any items to confirm the correct process.
Where is your company based?
ForgeMyPC is operated by DAPANMG International Trade Company Limited, based in Hong Kong.
Do you charge any sales tax or customs duties?
ForgeMyPC does not charge any sales tax or import duties at checkout.
However, depending on your country’s customs regulations, import taxes, VAT, or handling fees may be charged by local authorities when the package arrives.
These fees are not collected or controlled by us, and customers are responsible for paying any applicable import taxes according to their local laws.
